East Buy's livestream room issued a statement on September 30: Recently, we received feedback from consumers regarding issues with the "Liuliu Stool" product. We attach great importance to this matter and, in a spirit of responsibility toward consumers and merchants, immediately launched repeated investigations and required the merchant to resubmit the relevant product for testing; at the same time, we also independently arranged for the product to be sent for testing.
Considering that the testing report cycle is relatively long, in order to further safeguard consumer rights and allow everyone to enjoy the long holiday with peace of mind, we have decided to carry out a full refund without return for all users who purchased this product in East Buy's livestream room, with the refund amount set at twice the product price.