On the afternoon of September 25, news emerged that the Be Friends livestream room had sparked a public controversy over the sale of inferior-quality sliding stools. Today, Luo Yonghao publicly responded to the quality incident via Weibo. Luo Yonghao stated frankly: "I think Be Friends handled it without any major problems. We accidentally sold inferior products as an agent. While pursuing the supplier in accordance with the law, considering that such lawsuits are protracted, we first used our own money to offer consumers a refund without requiring the return of goods."

Luo Yonghao said, "In the early stages of the incident, the operations department was negligent. The reason this matter did not attract enough attention from the Be Friends operations team earlier is that although sales reached two to three million, there actually were not many daily returns and complaints, so they were negligent. Regardless, this is a serious quality management accident. I thank the media and netizens for their supervision. If it hadn't trended on social media, we might still not have realized the severity of the problem."

Luo Yonghao also mentioned that after verification by his team, the East Buy platform had also sold nearly ten million yuan worth of the same sliding stools, making it the largest distributor of the product. "When Be Friends products have problems, Luo Yonghao is responsible for supervising and resolving them. When East Buy products have problems, Mr. Yu Minhong is responsible for 'fixing' and 'settling' them. That is why historically significant issues at East Buy involving white shrimp from South America, Rong'an kumquats, TiQ prune juice, and even the canned pork neck meat that appeared on CCTV's 315 Gala have never been fully refunded or compensated. I hope that this time, the media and self-media, if there is nothing unspeakable or shameful to hide, can also fairly, justly, and impartially handle the trending topics as they should, and properly fulfill the social responsibility of media oversight in the industry."

Luo Yonghao stated that although he stepped down from Be Friends' management in May 2022, he has continued to serve as Be Friends' Chief Supervision Officer. For all products sold by the entire Be Friends company, even if, like this stool, they were not sold during his own livestream, he will still take responsibility for supervision, and he asked everyone to rest assured.